Every order ships with a tracking number. Here's how to follow your parcel.
1. Check your shipping email
When your order leaves the warehouse (usually 1 to 3 business days after you order) we send a shipping confirmation with a tracking number and a link. Check your spam folder if you can't find it.
2. Use the tracking link
The link in the email shows the latest scan. International parcels can go quiet for a few days while in transit between countries or in customs; that's normal.
3. Log in to your account
If you created an account at checkout, open your orders to see the status and tracking of every order in one place.
Need help?
If it's been more than 25 business days since the shipping email, or the tracking shows a problem, email autkittwo@gmail.com with your order number and we'll chase it or send a replacement.